To                                                                                                                                            Jakarta, 19 September 2017

Our Valued Customer

PT Bank Shinhan Indonesia

ANNOUNCEMENT

In connection with the additional on dormant account and the increase of monthly administration fee, we here with inform that starting on 1^st November 2017 a provision about dormant account (saving account and giro) and monthl yadministration (savings account) the adjustment of fees as follows:

1. Dormant Account Fee:

• Account are classified as dormant account, if there is no transaction except Bank fees on the account (for example: administration fee)

• Dormant account fee will be imposed on the account with no transaction for 6 months consecutively (starting from 7^th month).

2. Administration Fee:

• Administration fee for Tabungan Shinhan will increase from Rp. 1.000,-/month toRp. 5.000,-/month

• Administration fee is imposed on the account every month (Every Saturday on 3^rd week).

In connection with this, we urgey outo always actively transactin Bank Shinhan Indonesia. If you need further explanation regarding this matter, please contact our Customer Service or Call Center at 1500-881.

Here by we stated our information. Thank you for your attention and consideration.

Regards,

PT Bank Shinhan Indonesia

Ridwan A. Goenawan

Operations Director