Enjoy the convenience of banking 24 hours a day and 7 days a week in all Bank Shinhan Indonesia ATM,  or Other Bank's ATM without the hassle of queuing up at Shinhan Bank branch office.


  • Balance Inquiry
  • IDR Cash Withdrawal from IDR account
  • Transaction History
  • PIN Change
  • Fund Transfer to Bank Shinhan
  • Fund Transfer to Other Bank using ATM PRIMA and ATM BERSAMA
  • Bill Payment (PLN, Telkom, PDAM, BPJS, TV, Internet, Postpaid Telco, others)
  • Purchase (PLN Prepaid, Top up Prepaid Telco)

Security Feature

  • CCTV Camera installed at all Shinhan Bank's ATM
  • Bank's security system that secures all your transaction

Transaction Fee

This fee policy may change at any time and Shinhan Bank Indonesia will inform the change to you

NOTE: Currently we have a promotion for free transaction 10x per month until 31 December 2019

Transaction Fee (Rp)
Transfer Online 6,500
Prepaid Voucher (Telkomsel) 1,500
Prepaid Voucher (Other Telco) 1,000
PLN 2,500
Telkom / Internet Speedy 3,000
Mobile Postpaid 2,500
Indovision/Oke/Top TV 3,000
Multi Finance 3,000
PDAM (Aetra/Palyja) 2,500




Important Notice

  • ATM card and PINs are private and confidential. Please do not share your ATM card and PIN to anyone including Bank officers
  • Do not accept any help fron anybody except from Bank Shinhan Indonesia staff in regards to any issue to your ATM Card & PIN.
  • Please always be carefull in transacting to avoid your financial and non financial losses.


  • Easy for transaction without coming to Shinhan Bank's branch
  • Convenience without queuing
  • 24/7 transaction without time constraint
  • Purchase and Payment features


  • Own a Bank Shinhan's ATM Card / Other Bank's ATM Card
  • Currency: Rp (Rupiah)

Transaction Limit

Transaction Type Limit per transaction Limit per day
Cash Withdrawal Rp 10.000.000 Rp 10.000.000
Transfer within Shinhan account - -
Transfer Online to Other Bank Rp 25.000.000 Rp 50.000.000


As of today, Shinhan Bank Indonesia has already connected to several ATM Network

  • ATM Bersama
  • Asian Payment Network (ITMX, KFTC, MEPS)

Application Form

Download Form